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Terms, Conditions, & Policies

Payment & Crediting

Effective as of 5/9/25

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Payment of Services

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Open Play

Payment for open play sessions will be accepted by the following means:

  • Paid in full at the time of service (drop-in clients)

  • Paid in full via our online booking system for monthly memberships or play packs

 

Specialty Small Groups / Therapy Sessions / Pop-Up Classes & Events

Registration and payment for all sessions must be completed via our online booking system or in person. Payment in full is required at the time of registration to secure your child’s enrollment.

 

Late Payments

If payment is not received within 7 days of the original invoice or request, a $10 late fee will be applied. A second request for payment will then be sent.

If payment remains unpaid 14 days after the original request:

  • Any scheduled sessions will be forfeited.

  • No refunds or credits for prior payments will be issued.

  • Fundamentals, LLC will send two follow-up notices. If payment is still not received, we reserve the right to refer the unpaid balance to a licensed debt collection agency. Additional charges may apply in accordance with Rhode Island law.

 

Insufficient Funds

A $25 fee will be charged for any declined payments or returned transactions due to insufficient funds.

 

Late Pick-Up Fees

We understand that delays sometimes happen. If you anticipate being late, please contact us as soon as possible.

If a child is picked up past their scheduled time:

  • A $5 immediate fee per child will be charged.

  • An additional $10 will be charged for every 15 minutes after the scheduled pick-up time.

  • If payment is not made at pickup, a payment request will be sent.

  • Repeated late pickups may result in the cancellation of the child’s enrollment without a refund for unused services.

 

Absences and Illness

No refunds, credits, or exchanges will be provided for absences due to illness or personal scheduling conflicts.

If your child is unwell, we kindly ask that you keep them home to ensure the safety of all participants. If your child becomes ill during a session, you will be contacted for immediate pickup.

 

Cancellations and Facility Closures

Fundamentals, LLC reserves the right to cancel a session due to unexpected circumstances (e.g., staff illness, weather, emergency). In such cases, families will receive:

  • A full refund or

  • An opportunity to reschedule for a different time and date.

 

Refund Policy

All sales are final. Refunds will only be issued if a session is canceled by Fundamentals, LLC. No refunds, make-ups, or credits will be issued for missed sessions, including those due to illness or personal conflicts.

 

Acknowledgement

By registering for services, families acknowledge and agree to the terms outlined in this Payment & Crediting Policy.

Privacy Policy

Effective as of 5/9/25

By using this website as a user (hereafter “You”, “Your”), you agree to the following Privacy Policy. This website is owned and operated by Fundamentals, LLC (hereafter “Our”, “We”, or “Company”). Our place of business and mailing address is located at: 1365 Wampanoag Trail, Riverside, RI 02915. For any privacy-related questions, you can reach us at info@playatfundamentals.com.

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GENERAL

We at Fundamentals, LLC respect your privacy. This Privacy Policy is designed to explain how we collect, use, share, and protect the personal information you provide when you access our website, purchase our services, or engage with the Company on social media, as well as your rights to the information we collect.

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Please read this Privacy Policy carefully. We may update this Policy periodically and will indicate the new “Effective as of” date above. We encourage you to review this Policy regularly. Your continued use of our site and services after any update constitutes your acceptance of the revised terms.

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INFORMATION COLLECTED

We collect a variety of information from you when you visit our website, make purchases, or interact with us on social media. By accepting this Privacy Policy, you consent to the collection, use, and processing of the information described below for our legitimate business purposes.

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PERSONAL DATA

Information that can be used to identify you, including your name, address, email address, telephone number, or demographic details. You are not required to provide this information, but doing so may be necessary to access certain features or make purchases.

 

DERIVATIVE DATA

Information automatically collected by servers and social platforms when you access our website or interact with us on social media. This may include IP addresses, access times and dates, browser type, device information, and usernames. You can manage how much information is shared by adjusting your device or platform privacy settings.

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FINANCIAL DATA

Information related to your payment method, such as credit card numbers or bank account details. This data is collected to facilitate payments and transactions for our services. All financial data is processed securely by third-party payment processors (e.g., PayPal).

 

COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, pixels, and similar tracking technologies to enhance your experience on our website, analyze traffic patterns, and deliver personalized content or advertisements. You can adjust your browser settings to refuse cookies or alert you when they are in use. Disabling cookies may affect certain website features.

 

USE OF INFORMATION

Your information helps us interact with you and provide personalized services. Uses may include, but are not limited to:

  • Creating and managing your account or profile

  • Communicating with you via email or other platforms

  • Processing payments for services

  • Providing customer service

  • Notifying you of updates, services, and promotions

  • Sending newsletters and updates

  • Administering surveys, contests, or giveaways

  • Gathering feedback

  • Preventing fraud and ensuring website security

  • Assisting law enforcement when required

  • Analyzing usage to improve our website and services

 

DISCLOSING AND PROCESSING YOUR INFORMATION

We may share your information with third parties when necessary for business operations. Examples include payment processors (e.g., PayPal), email marketing platforms, or website hosting providers. These third parties are authorized to use your personal information only as needed to provide their services.

We do not sell, rent, or lease your personal information to any third parties.

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DATA RETENTION

We retain your data for as long as necessary to fulfill business purposes, comply with legal obligations, or until you request deletion. You may contact us to request deletion of your personal information at any time. However, we cannot control how third-party platforms manage or retain your data, and you may need to contact them directly.

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YOUR RIGHTS

You have the following rights regarding your personal data:

  • The right to confirm what data we hold about you

  • The right to update or change any personal information you’ve provided

  • The right to withdraw your consent at any time

  • The right to request a copy of your data in digital format

  • The right to request that we delete all personal information we hold about you, unless retention is required by law

To exercise these rights, please contact us at info@playatfundamentals.com.

 

DATA BREACH PROCEDURES

We take all reasonable measures to protect your personal data. However, no system can guarantee complete security. In the event of a breach involving your unencrypted personal information, we will notify you as soon as reasonably possible and no later than 45 days from the time the breach is confirmed, in accordance with Rhode Island law.

 

CHILDREN’S PRIVACY

Our website and services are intended for adults. We do not knowingly collect personal data from children under the age of 13 without verified parental consent. If we learn that we have received data from a child under 13 without proper authorization, we will promptly delete that data.

Terms & Conditions for Mailing List

Effective as of 5/9/25

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By signing up for the Fundamentals, LLC mailing list, you agree to the following terms and conditions. Please read them carefully before subscribing. If you do not agree with these terms, please do not subscribe to our mailing list.

 

Consent to Receive Communications

 

By providing your email address and/or phone number, you consent to receive promotional emails, updates, announcements, and other communications from Fundamentals, LLC. These communications may include, but are not limited to, special offers, event notifications, educational content, and general updates related to our services.

 

Frequency of Communications

 

You may receive emails and text messages periodically from Fundamentals, LLC. The frequency of messages may vary based on promotions, updates, and engagement with our services.

 

Opting Out & Unsubscribing

 

You may opt out of receiving emails at any time by clicking the "unsubscribe" link included in our emails. To stop receiving text messages, you can reply "STOP" to any message. Please note that opting out of one communication method does not automatically unsubscribe you from all communication channels.

 

Data Privacy & Security

 

Fundamentals, LLC values your privacy. Your personal information will be used solely for the purposes outlined in this agreement and will not be shared, sold, or rented to third parties without your consent, except as required by law. For more information, please review our [Policy list above].

 

Message & Data Rates

 

Standard message and data rates may apply for text messages. Please check with your mobile provider for details on any charges related to receiving SMS messages from Fundamentals, LLC.

 

Changes to Terms

 

Fundamentals, LLC reserves the right to modify these terms at any time. We will notify subscribers of any significant changes by updating the terms on our website. Continued subscription to our mailing list after such changes constitutes acceptance of the revised terms.

 

Contact Information

 

If you have any questions or concerns regarding these terms, please contact us at:

info@playatfundamentals.com

1365 Wampanoag Trail, Riverside, RI 02915

 

By signing up for our mailing list, you acknowledge that you have read, understood, and agree to these terms and conditions.

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Disclaimer

Effective as of 5/9/25

 

This website is owned and operated by ​Fundamentals, LLC, LLC (“Company,” “we,” “our,” or “us”). This Disclaimer, along with the Privacy Policy, governs your access to and use of www.playatfundamentals.com, including any content, functionality and services offered on or through www.playatfundamentals.com (the “Website”), whether as a guest or a registered user.

 

Please read the Disclaimer carefully before you start to use the Website. By using the Website you accept and agree to be bound and abide by the Disclaimer. If you do not want to agree to the Privacy Policy, you must not access or use the Website. 

 

​For Educational And Informational Purposes Only

The information contained on this Website and the resources available through this website are for educational and informational purposes only and ​shall not be understood or construed as, medical/health, or legal advice. We have done our best to ensure that the information provided by this Website is accurate and provides valuable information. While the employees at the Company are licensed educational and health professionals, the information contained on this Website is not a substitute for medical/health or legal advice from a professional who is familiar with your individual situation. Regardless of anything to the contrary, nothing available on or through this Website should be understood as a recommendation that you should not consult with a medical/health or legal professional to address your particular information. The Company expressly recommends that you seek advice from an outside professional.

 

Neither the Company nor any of its employees or owners shall be held liable or responsible for any errors or omissions on this website or for any damage you may suffer as a result of failing to seek competent medical/health or legal advice from a professional separate from the Company.

 

User’s Personal Responsibility 

By using this Website, you accept personal responsibility for the results of your actions.  You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available on this Website. You agree to use judgment and conduct due diligence before taking any action or implementing any plan or policy suggested or recommended on this Website.

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No Guarantees​

You agree that the Company has not made any guarantees about the results of taking any action, whether recommended on this Website or not. The Company provides educational and informational resources that are intended to help users of this website succeed. You nevertheless recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of the Company.

 

You also recognize that prior results do not guarantee a similar outcome.  Thus, the results obtained by others – whether clients or customers of the Company or otherwise – applying the principles set out in this Website are no guarantee that you or any other person or entity will be able to obtain similar results.

 

Errors And Omissions​

This World Wide Web Site is a public resource of general information that is intended, but not promised or guaranteed, to be correct, complete, and up-to-date.  We have taken reasonable steps to ensure that the information contained in this Website is accurate, but we cannot represent that this Website is free of errors. You accept that the information contained on this Website may be erroneous and agree to conduct due diligence to verify any information obtained from this Website and/or resources available on it prior to taking any action.  You expressly agree not to rely upon any information contained in this website.

 

​Reviews​ and Affiliate Links

At various times, we may provide reviews of products, services, or other resources.  Such reviews will represent the good-faith opinions of the author of such review. You recognize that you should conduct your own due diligence and should not rely solely upon any reviews provided on this website. 

 

From time to time, the Company may include affiliate links to be included within the website. As a policy, the Company will only affiliate with products, services, coaches, consultants, and other experts that we believe will provide value to our customers and followers. You recognize that it remains your personal responsibility to investigate whether any affiliate offers are right for your own benefit, and you will rely upon your own investigation to decide whether to enlist the affiliate product or service.

 

Testimonials

Our Website may contain testimonials from clients and customers of the products and services offered by the Company. The testimonials are actual statements made by clients and/or customers and have been truthfully conveyed on this Website. You specifically recognize and agree that the testimonials are not a guarantee of results that you or anyone else will obtain by using any products or services offered on this Website or by the Company.

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Content on the website

Unless otherwise noted, all content on our website is owned or provided by us our our licensors.

 

We do our best to ensure the content on our website complies with all laws and respected third-party rights. However, this may not always be achievable.

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Rights regarding content on our website - All rights reserved

You may not use such content in any way that is not necessary or implied for the proper use of the service.

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Specifically, but without limitation, you may not copy, download, share (beyond the limits mentioned below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer, assign to third parties, or create derivative works from the content on our website. You also cannot, allow any third party to do so through your account or device, even unknowingly.

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Where explicitly state, you may download, copy, and share some content from our website for personal and non-commercial use, provided you correctly implement copyright and other required attributions. 

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